On September 8th, Zenoti’s Dual Payment Option will launch, allowing members to store a backup payment method to reduce declines. That same day, IT will complete a gift card cleanup to streamline pricing updates, with no impact on already-sold cards.
The Service Menu Rework rollout has been extended to October 20th to allow more prep time and ensure materials are ready.
Driving Results -
Q4 Marketing Strategy & Plans
Detailed overview of our Q4 marketing promotions and our NEW! Presale Event Guide — your ultimate roadmap to driving revenue and engagement this season.
Hosted By: Operations & Marketing
Over the past few months, the Franchise Development Team has had the opportunity to connect with many franchisees as we continue welcoming new owners - both through fresh openings and resales - into the Hand & Stone community.
A common question we've been hearing is: "Why are so many new franchisees joining the system right now?" Naturally, this often leads to the next question from our team: "Are you ready to grow?"
We’re excited to announce that due to the success of the Esthetic Leadership Development Workshop, we are taking it on the road. This workshop is a two-day, in-person immersive program designed exclusively for esthetic spa leaders. Whether you’re a Lead Esthetician, Esthetic Director, Services Manager, Regional Manager, or Spa Leader, this program will equip you with the tools, strategies, and confidence to grow and lead your esthetic team with impact.
Why Attend?This program was designed by Gillian, a licensed esthetician, and created with input from field leaders like you. Over two days, you’ll gain modern leadership skills, coaching tools, and strategies to elevate both your team and client experience.
Now is the time to really focus on our clients engagement with our spas. Inspect what you expect starting with phone calls and really leverage all of our SA training tools:
You asked, Zenoti delivered! Same Day Tips is now available for your Massage Therapists and Estheticians.
Zenoti is hosting a live webinar on September 4th, to guide you through how it works, answer common questions, and show you how to activate Same Day Tips in your spa — and the best part? Same Day Tips comes free with your Zenoti package!
With Zenoti's Same Day Tips, you can even pass credit card processing fees on to your members and guests if you choose — and unlike other processors, everything runs as one seamless transaction. Faster. Smarter. Easier.
Hosted By: Zenoti
